Refund policy
Refund & Return Policy
Effective Date: July 9, 2026
At [Pak Urban.store], customer satisfaction is our priority.
Return Period
Returns are accepted within 5 days of receiving your order.
Eligible Returns
Products may be returned if they:
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Are damaged during delivery
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Are defective
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Are incorrect
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Are unused and in their original packaging
Non-Returnable Items
Returns are not accepted for:
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Used products
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Personal care items
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Customized products
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Items damaged after delivery
Refund Process
Once your return is approved and inspected, your refund will be processed within 2–5 business days using the original payment method or another agreed method.
Exchanges
We will replace items that arrive damaged, defective, or incorrect, subject to product availability.
Return Shipping
If the error is ours, we will cover the return shipping cost. Otherwise, the customer is responsible for return shipping charges.
Order Cancellation
Orders may be canceled before they are shipped. Once shipped, cancellation is no longer possible.
Contact
Email: [hasnainmahar878@gmail.com]
WhatsApp: [03122061305]